Q: What details do I need to complete my profile verification?
A: To finalise your profile verification, please ensure you provide the following information:
Name
Date of Birth
ABN Details
Billing Details
Superannuation Details, including your tax file number
AHPRA Number
Address Details
Insurance Documents (Certificate of Currency)
Photo ID
Q: How do I update my details?
A: Follow these steps to update your profile:
Log in to your Locumate account.
Click the profile icon.
Select ‘Account’ and update your details.
Save your changes.
Q: What happens if I don’t complete the verification process?
A: Your account will remain inactive until all verification details are provided. Once you have updated your information, please notify us, and we will promptly activate your profile.
Q: Who can I contact if I need help with the verification process?
A: If you need assistance, please reach out to us at support@locumate.com.au. We are here to help you through every step of the process.
Thank you for being a part of the Locumate community!