Procedure for amending shift details after locum accepts shifts
If a locum has accepted a shift but you need
to amend some details (such as the start or finish time), follow these steps:
1. Contact the Locum: Use the app's chat function to reach out to
the locum and confirm if they are still able to work based on the new
requirements.
2. Confirm Agreement: If the locum agrees to the amended details,
notify the Locumate Support Team at support@locumate.com.au so we can update
the information accordingly.
3. Inability to Work: If the locum cannot work based on the
updated requirements, we will assist in cancelling the shift for you.
4. Support Assistance: If you are unable to contact the locum via
the chat function, please reach out to the Locumate Support Team directly, and
we will make the necessary arrangements on your behalf.
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